Privacy Policy - 2 Rivers Children’s Book Festival

Information We Collect

  • Ticketing: When you book via Eventbrite, they collect your name, email, and payment details. We receive your basic details including name and email to manage your attendance. Please refer to Eventbrite’s Privacy Policy for their practices.

  • Enquiries: If you contact us directly, we may store your name, email, and the content of your message.

  • Children’s Data: If you provide information about a child (e.g., for workshop registration), we process this solely for their safe participation. We do not collect unnecessary data from children.

How We Use Your Information

We use your data to:

  • Manage ticket bookings and entry.

  • Respond to your enquiries.

  • Send updates about the Festival (only if you have opted in).

We do not sell your personal data. We use trusted service providers (like Eventbrite) who assist us in running the Festival. Please see their privacy policies

Legal Basis

We process your data based on contractual necessity (to fulfill your booking) and legitimate interest (to communicate effectively about the event). For marketing updates, we rely on your explicit consent.

Photography

Please see our Terms & Conditions for details on photography, video, and how to opt out of being filmed or photographed.

Data Retention

We retain your personal data only as long as necessary to manage your booking and communicate about the current Festival. After the event, we may retain your contact details for future events unless you unsubscribe. You can request deletion at any time.

Cookies

Our website uses essential cookies to ensure the site functions correctly and to understand usage trends. You can control cookie settings through your browser.

Your Rights

Under data protection law, you have the right to:

  • Request access to the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data ("right to be forgotten").

  • Withdraw consent for marketing communications at any time.

To exercise these rights, or if you have questions about this policy, please contact us at: 2riversbookfest@protonmail.com